Do You Need Your Tracking Information?
The best way to retrieve your tracking # is to visit https://www.mensitaly.com/tracking.aspx and put in your
name
or zip code
to receive a tracking#. You can also
email us at [email protected], Please put
"Tracking
Request" in
the subject line of the email, and put your name, and address in the body of the
email,
and we will
respond to you within
5-8 business hours with your tracking information and status of your shipment.
If you need assistance with an order you have already received,
you
can also
email us at [email protected] with "Regarding
my
shipment" in
the subject line, and all
the details of your order, and any questions / concerns / problems you have in the
body.
We will
respond with an answer or solution within 5-8 business hours of receiving your
email.
Please email all concerns and help us solve your inquiries
before
calling, as
this allows us to help you more efficiently and keep prices low! If you do find you
need
to call, our customer support representatives are available from 10am-7:30pm Monday
through
Saturday, and from 11am-7pm on Sundays by calling toll free 844-650-3963.
You can also find many answers to commonly asked questions on
our
Help Page.
When contacting us, if you are requesting information regarding a particular
product,
please include either the link, or SKU# to the product you are contacting us about.
For Extensive measurement and size questions, please email us
here.
In addition, we also recommend using our Help Section however
email
is the BEST
way to reach us. If you are referring to a particular item then make sure that you
are
including the Product name located on the product page.